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Agents available between 8 am to 6 pm EST

Connecting with Iron Mountain is easy. For swift solutions, explore our FAQs. Our attentive team is available from 8am to 6pm Eastern, ensuring your needs are met. Connect seamlessly via phone, email, or chat - your satisfaction is our priority. Let Iron Mountain guide you to exceptional assistance.

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Check on your online order status, update payment details and schedule Flex Bin pickups.


How to Prepare for Service
Download any of these useful documents that pertain to your upcoming service.

Service Location Eligibility
Use our zone lookup tool by entering your service location zip code to find your pickup & delivery day of the week for records storage and shredding. Note the online store only supports service to Zones: Metro, 1, and 2. If you need service in another zone, please contact our sales team at 1-800-607-9730.

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