Device - Specific Retrieval & Disposal

Retrieve & recycle individual IT assets, perfect for recovering electronics from remote employees.

We make it easy and include all you need to retrieve your hardware devices. Each box includes instructions on how to pack, packing supplies and a prepaid return shipping label.

  • Simply add the box types you need and tell us where to send each.
  • Use the 'Multiple service address' option to send boxes to more than one recipient address.
  • Once the asset(s) are audited by Iron Mountain, we will issue a certificate of Destruction.

Mobile/Tablet Box

Fits most devices up to 12"
Scheduling

No need to schedule your order delivery. Orders will be shipped via UPS Ground within 2 business days.

Standard box for mobile and tablet device retrieval and disposal. Holds multiple mobile and tablet devices up to 6lbs.

Details

  • How the Process Works:
    • Empty box will be shipped to the receiver via UPS Ground service.
    • The receiver will put their assets into the box, affix the enclosed shipping label on the outside of the box, and tape the box closed with the enclosed pieces of packing tape.
    • The box will then need to be dropped at a UPS shipping location.
    • UPS will ship the box to Iron Mountain.
    • The enclosed asset(s) will be audited by Iron Mountain and a certificate of Destruction will be issued within 60 days of receipt at Iron Mountain.
  • Box Dimensions: 12 x 10 x 2.5”
    • Laptop Box

      Fits most laptops up to 20"
      Scheduling

      No need to schedule your order delivery. Orders will be shipped via UPS Ground within 2 business days.

      Standard box for laptop device retrieval and disposal. Holds one laptop up to 20”.

      Details

    • How the Process Works:
      • Empty box will be shipped to the receiver via UPS Ground service.
      • The receiver will put their assets into the box, affix the enclosed shipping label on the outside of the box, and tape the box closed with the enclosed pieces of packing tape.
      • The box will then need to be dropped at a UPS shipping location.
      • UPS will ship the box to Iron Mountain.
      • The enclosed asset(s) will be audited by Iron Mountain and a certificate of Destruction will be issued within 60 days of receipt at Iron Mountain.
    • Box Dimensions: 20 x 14 x 3.5”
      • Desktop Box

        Fits most desktop computers up to 20 x 20 x 10"
        Scheduling

        No need to schedule your order delivery. Orders will be shipped via UPS Ground within 2 business days.

        Standard box for desktop CPU retrieval and disposal. Holds one external CPU/hard drive, up to 20lbs.

        Details

      • How the Process Works:
        • Empty box will be shipped to the receiver via UPS Ground service.
        • The receiver will put their assets into the box, affix the enclosed shipping label on the outside of the box, and tape the box closed with the enclosed pieces of packing tape.
        • The box will then need to be dropped at a UPS shipping location.
        • UPS will ship the box to Iron Mountain.
        • The enclosed asset(s) will be audited by Iron Mountain and a certificate of Destruction will be issued within 60 days of receipt at Iron Mountain.
      • Box Dimensions: 20 x 20 x 10”
        • LCD Monitor - Medium

          Fits most standard external monitors up to 17"
          Scheduling

          No need to schedule your order delivery. Orders will be shipped via UPS Ground within 2 business days.

          Standard box for computer monitor retrieval and disposal. Holds one LCD monitor up to 17”, up to 15lbs.

          Details

        • How the Process Works:
          • Empty box will be shipped to the receiver via UPS Ground service.
          • The receiver will put their assets into the box, affix the enclosed shipping label on the outside of the box, and tape the box closed with the enclosed pieces of packing tape.
          • The box will then need to be dropped at a UPS shipping location.
          • UPS will ship the box to Iron Mountain.
          • The enclosed asset(s) will be audited by Iron Mountain and a certificate of Destruction will be issued within 60 days of receipt at Iron Mountain.
        • Box Dimensions: 27 x 23 x 10"
          • LCD Monitor - Large

            Fits most standard external monitors up to 20"
            Scheduling

            No need to schedule your order delivery. Orders will be shipped via UPS Ground within 2 business days.

            Standard box for computer monitor retrieval and disposal. Holds one LCD monitor up to 20”, up to 20lbs.

            Details

          • How the Process Works:
            • Empty box will be shipped to the receiver via UPS Ground service.
            • The receiver will put their assets into the box, affix the enclosed shipping label on the outside of the box, and tape the box closed with the enclosed pieces of packing tape.
            • The box will then need to be dropped at a UPS shipping location.
            • UPS will ship the box to Iron Mountain.
            • The enclosed asset(s) will be audited by Iron Mountain and a certificate of Destruction will be issued within 60 days of receipt at Iron Mountain.
          • Box Dimensions: 32 x 26 x 10"
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              800-607-9730

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              888-703-8127 or
              support@express.ironmountain.com

              Today's Total

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              Your payment was successfully processed and an invoice emailed to you
              Attention:
              After your purchase, an onboarding call will be scheduled to finalize your account and order details. Call us at 888-703-8127 for any questions.
              • You'll receive an activation email with a link to your Express Customer Portal Dashboard. Here you can manage: Account Details, Recurring Payment Method, View Purchase History and Manage Users.
              • No activation is required If you purchased a one time product or service.                             
              Order date
              February 26, 2024 (02-26-2024)
              Order Number
              888-703-8127
              support@express.ironmountain.com
              Subtotal
              Promo
              Service delivery
              Included
              Taxes

              Total paid
              Account Contact & Service Details

              Preferred date range
              This preferred service date range is not guaranteed, however, it will be reviewed by our care team and discussed with you during your onboarding call.
              Billing Information

              Card Name
              Card number
              Expiration date
              Products & Services